viewer hanging up at region handshake

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viewer hanging up at region handshake

emperorstarfinder

Okay I am having a bit of trouble with people logging in via an external IP address.  They are able to log in except they hang at the region handshake which in turn causes them to time out.  I am able to fully log in via my local network.  My router is the Linksys WRT54G.

 

I have done the port forwarding in the router and unticked the Filter Internet NAT Redirection box as well.  I have also ensured that the ports are opened in my firewall on the windows machine as well.  Any ideas?

 

Thanks

 


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Re: viewer hanging up at region handshake

R.Gunther
If you want to have the option that everybody can reach your region from internet. make sure you have in the
/bin/regions/region.ini file the external ip adress set, look for this line. `ExternalHostName =' make sure you have set your external ip or domainname there.
also make sure you use the right ip. if you have dynamic on it can change.

On 2012-12-13 23:41, Emperor Starfinder wrote:

Okay I am having a bit of trouble with people logging in via an external IP address.  They are able to log in except they hang at the region handshake which in turn causes them to time out.  I am able to fully log in via my local network.  My router is the Linksys WRT54G.

 

I have done the port forwarding in the router and unticked the Filter Internet NAT Redirection box as well.  I have also ensured that the ports are opened in my firewall on the windows machine as well.  Any ideas?

 

Thanks

 



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Re: viewer hanging up at region handshake

justincc
Yes, these problems usually indicate that the sim details passed to the viewer by the login service aren't reachable by
that viewer.

In the OpenSim.log (standalone) or Robust.log (grid) you will see something like the line

22:43:06 - [LLOGIN SERVICE]: Found destination my-region, endpoint 192.168.1.2:9001

The endpoint are the connection details for that sim passed directly to the viewer.  If that address isn't reachable
then the viewer cannot send any packets to the simulator and the viewer will not get past the region handshake stage.

On 13/12/12 23:16, R.Gunther wrote:

> If you want to have the option that everybody can reach your region from internet. make sure you have in the
> /bin/regions/region.ini file the external ip adress set, look for this line. `ExternalHostName =' make sure you have set
> your external ip or domainname there.
> also make sure you use the right ip. if you have dynamic on it can change.
>
> On 2012-12-13 23:41, Emperor Starfinder wrote:
>>
>> Okay I am having a bit of trouble with people logging in via an external IP address.  They are able to log in except
>> they hang at the region handshake which in turn causes them to time out.  I am able to fully log in via my local
>> network.  My router is the Linksys WRT54G.
>>
>> I have done the port forwarding in the router and unticked the Filter Internet NAT Redirection box as well.  I have
>> also ensured that the ports are opened in my firewall on the windows machine as well.  Any ideas?
>>
>> Thanks
>>
>>
>>
>> _______________________________________________
>> Opensim-users mailing list
>> [hidden email]
>> https://lists.berlios.de/mailman/listinfo/opensim-users
>
>
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>


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Re: viewer hanging up at region handshake

Fleep Tuque
In reply to this post by emperorstarfinder
This is the most common symptom in troubleshooting networking issues.  It may help to better understand what's happening with the login process.

When you start up the client and enter your name/password, it sends those details to the OpenSim login service. If your password is correct, it tells the region simulator that you're coming. The login service then sends back to your client the IP address and port to use to enter that region, which is based on the information in the regions.ini configuration file.  Your client then connects to the region using those details.  If you are stuck at "Connecting to Region.." then your client successfully connected to the Opensim login service, but the information it is using to try to connect to the region (IP address and port number) is not allowing the connection.  

This can be any number of issues related to your networking setup.  Here are some common troubleshooting steps:

1)  Temporarily turn off your firewall to eliminate that as a possible issue.

2)  Verify that UDP port forwarding is working, you can use an external tool to help test like http://portforward.com - hanging at region handshake is sometimes a symptom that TCP port forwarding is working, but UDP port forwarding is not.

3)  If you are on a home network, make sure your router supports NAT Loopback, per the info at:  http://opensimulator.org/wiki/NAT_Loopback_Routers

4)  If you are on a corporate or campus network, or other network with 1-to-1 NATing, you will need to have an external static IP address assigned to your server for users outside your network to connect.  See this thread for more information:  http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html

Good luck and let us know how it turns out!

- Chris/Fleep

Chris M. Collins (SL/OS: Fleep Tuque)
Center for Simulations & Virtual Environments Research (UCSIM)
UCIT Instructional & Research Computing
University of Cincinnati
406A Zimmer Hall
315 College Drive
PO BOX 210088
Cincinnati, OH 45221-0088
(513) 556-3018

http://ucsim.uc.edu

On Thu, Dec 13, 2012 at 5:41 PM, Emperor Starfinder <[hidden email]> wrote:

Okay I am having a bit of trouble with people logging in via an external IP address.  They are able to log in except they hang at the region handshake which in turn causes them to time out.  I am able to fully log in via my local network.  My router is the Linksys WRT54G.

 

I have done the port forwarding in the router and unticked the Filter Internet NAT Redirection box as well.  I have also ensured that the ports are opened in my firewall on the windows machine as well.  Any ideas?

 

Thanks

 


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Re: viewer hanging up at region handshake

emperorstarfinder
In reply to this post by emperorstarfinder

Thanks for the information. 

 

I’ve tried the following:

 

1.       I ensured that NAT Loopback is set accordingly.

2.       I’ve given the machine a static IP within my network.

3.       I’ve experimented with changing the External IP Address from a numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.

4.       I’ve moved the machine’s static IP to the DMZ as I had seen suggested in a forum post (forget the forum.)

5.       I’ve double checked to be sure the firewall isn’t blocking the ports ( I even tried this with firewall turned off).

6.       I’ve successfully logged into the region via another pc on my network using multiple different viewers so it is clearly something not resolving the ip for viewers externally.

 

These steps are all producing the same result.

 

Is there a file that perhaps I can look at i.e. viewer log, etc that might shed light on this as well?

 

Thanks.


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Re: viewer hanging up at region handshake

justincc
Have you tried changing your external IP to the numeric external IP?  I hear there are problems with using FQDNs in
ExternalHostNames though I keep forgetting the details.

As for the viewer log, that's a good point.  In a sample connection I have

2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData for 192.168.1.7

as the first entry for the simulator's ip address, though I don't know if that's only printed out on a successful
circuit established with the simulator or not.

On 14/12/12 00:10, Emperor Starfinder wrote:

> Thanks for the information.
>
> I’ve tried the following:
>
> 1.I ensured that NAT Loopback is set accordingly.
>
> 2.I’ve given the machine a static IP within my network.
>
> 3.I’ve experimented with changing the External IP Address from a numeric IP such as 192.168.1.xx to a domain name such
> as example.dyndns.org.
>
> 4.I’ve moved the machine’s static IP to the DMZ as I had seen suggested in a forum post (forget the forum.)
>
> 5.I’ve double checked to be sure the firewall isn’t blocking the ports ( I even tried this with firewall turned off).
>
> 6.I’ve successfully logged into the region via another pc on my network using multiple different viewers so it is
> clearly something not resolving the ip for viewers externally.
>
> These steps are all producing the same result.
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that might shed light on this as well?
>
> Thanks.
>
>
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>


--
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OSVW Consulting
http://justincc.org
http://twitter.com/justincc
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Re: viewer hanging up at region handshake

emperorstarfinder
In reply to this post by emperorstarfinder
Yes I actually did try that.  The login is successful it just hangs at
region hand shake.  But its not giving me any error reason either in the
opensim log or the robust log as to whats causing the hangup.  I currently
am using 192.168.1.50 which for kicks I did try using example.dyndns.org and
when I changed it from 192.168.1.50 to example.dyndns.org I was not even
able to log in from another machine on my network.  Ive now reproduced this
on Imprudence, Firestorm, Phoenix, Hippo Viewer, etc.

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of
[hidden email]
Sent: Friday, December 14, 2012 6:00 AM
To: [hidden email]
Subject: Opensim-users Digest, Vol 64, Issue 18

Send Opensim-users mailing list submissions to
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When replying, please edit your Subject line so it is more specific than
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Today's Topics:

   1. Re: viewer hanging up at region handshake (Emperor Starfinder)
   2. Re: viewer hanging up at region handshake (Justin Clark-Casey)


----------------------------------------------------------------------

Message: 1
Date: Thu, 13 Dec 2012 19:10:13 -0500
From: "Emperor Starfinder" <[hidden email]>
To: <[hidden email]>
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <000501cdd98f$63a79450$2af6bcf0$@secondgalaxy.com>
Content-Type: text/plain; charset="us-ascii"

Thanks for the information.  

 

I've tried the following:

 

1.       I ensured that NAT Loopback is set accordingly.

2.       I've given the machine a static IP within my network.

3.       I've experimented with changing the External IP Address from a
numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.

4.       I've moved the machine's static IP to the DMZ as I had seen
suggested in a forum post (forget the forum.)

5.       I've double checked to be sure the firewall isn't blocking the
ports ( I even tried this with firewall turned off).

6.       I've successfully logged into the region via another pc on my
network using multiple different viewers so it is clearly something not
resolving the ip for viewers externally.

 

These steps are all producing the same result.

 

Is there a file that perhaps I can look at i.e. viewer log, etc that might
shed light on this as well?

 

Thanks.

-------------- next part --------------
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Message: 2
Date: Fri, 14 Dec 2012 01:14:53 +0000
From: Justin Clark-Casey <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=windows-1252; format=flowed

Have you tried changing your external IP to the numeric external IP?  I hear
there are problems with using FQDNs in ExternalHostNames though I keep
forgetting the details.

As for the viewer log, that's a good point.  In a sample connection I have

2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData for
192.168.1.7

as the first entry for the simulator's ip address, though I don't know if
that's only printed out on a successful circuit established with the
simulator or not.

On 14/12/12 00:10, Emperor Starfinder wrote:

> Thanks for the information.
>
> I?ve tried the following:
>
> 1.I ensured that NAT Loopback is set accordingly.
>
> 2.I?ve given the machine a static IP within my network.
>
> 3.I?ve experimented with changing the External IP Address from a
> numeric IP such as 192.168.1.xx to a domain name such as
example.dyndns.org.
>
> 4.I?ve moved the machine?s static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)
>
> 5.I?ve double checked to be sure the firewall isn?t blocking the ports ( I
even tried this with firewall turned off).
>
> 6.I?ve successfully logged into the region via another pc on my
> network using multiple different viewers so it is clearly something not
resolving the ip for viewers externally.
>
> These steps are all producing the same result.
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that might
shed light on this as well?

>
> Thanks.
>
>
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>


--
Justin Clark-Casey (justincc)
OSVW Consulting
http://justincc.org
http://twitter.com/justincc


------------------------------

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End of Opensim-users Digest, Vol 64, Issue 18
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Re: viewer hanging up at region handshake

R.Gunther
If you have added your external ip in the region.ini file and you cannot
login local but others can from the internet you have the loopback problem.
btw i would try just you external ip number first instead of dyndns.
also make sure you have forwarded UDP ports to, not only TCP.

On 2012-12-14 12:47, Emperor Starfinder wrote:

> Yes I actually did try that.  The login is successful it just hangs at
> region hand shake.  But its not giving me any error reason either in the
> opensim log or the robust log as to whats causing the hangup.  I currently
> am using 192.168.1.50 which for kicks I did try using example.dyndns.org and
> when I changed it from 192.168.1.50 to example.dyndns.org I was not even
> able to log in from another machine on my network.  Ive now reproduced this
> on Imprudence, Firestorm, Phoenix, Hippo Viewer, etc.
>
> -----Original Message-----
> From: [hidden email]
> [mailto:[hidden email]] On Behalf Of
> [hidden email]
> Sent: Friday, December 14, 2012 6:00 AM
> To: [hidden email]
> Subject: Opensim-users Digest, Vol 64, Issue 18
>
> Send Opensim-users mailing list submissions to
> [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.berlios.de/mailman/listinfo/opensim-users
> or, via email, send a message with subject or body 'help' to
> [hidden email]
>
> You can reach the person managing the list at
> [hidden email]
>
> When replying, please edit your Subject line so it is more specific than
> "Re: Contents of Opensim-users digest..."
>
>
> Today's Topics:
>
>     1. Re: viewer hanging up at region handshake (Emperor Starfinder)
>     2. Re: viewer hanging up at region handshake (Justin Clark-Casey)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 13 Dec 2012 19:10:13 -0500
> From: "Emperor Starfinder" <[hidden email]>
> To: <[hidden email]>
> Subject: Re: [Opensim-users] viewer hanging up at region handshake
> Message-ID: <000501cdd98f$63a79450$2af6bcf0$@secondgalaxy.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Thanks for the information.
>
>  
>
> I've tried the following:
>
>  
>
> 1.       I ensured that NAT Loopback is set accordingly.
>
> 2.       I've given the machine a static IP within my network.
>
> 3.       I've experimented with changing the External IP Address from a
> numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.
>
> 4.       I've moved the machine's static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)
>
> 5.       I've double checked to be sure the firewall isn't blocking the
> ports ( I even tried this with firewall turned off).
>
> 6.       I've successfully logged into the region via another pc on my
> network using multiple different viewers so it is clearly something not
> resolving the ip for viewers externally.
>
>  
>
> These steps are all producing the same result.
>
>  
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that might
> shed light on this as well?
>
>  
>
> Thanks.
>
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> <https://lists.berlios.de/pipermail/opensim-users/attachments/20121213/9de82
> 0b5/attachment-0001.html>
>
> ------------------------------
>
> Message: 2
> Date: Fri, 14 Dec 2012 01:14:53 +0000
> From: Justin Clark-Casey <[hidden email]>
> To: [hidden email]
> Subject: Re: [Opensim-users] viewer hanging up at region handshake
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=windows-1252; format=flowed
>
> Have you tried changing your external IP to the numeric external IP?  I hear
> there are problems with using FQDNs in ExternalHostNames though I keep
> forgetting the details.
>
> As for the viewer log, that's a good point.  In a sample connection I have
>
> 2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData for
> 192.168.1.7
>
> as the first entry for the simulator's ip address, though I don't know if
> that's only printed out on a successful circuit established with the
> simulator or not.
>
> On 14/12/12 00:10, Emperor Starfinder wrote:
>> Thanks for the information.
>>
>> I?ve tried the following:
>>
>> 1.I ensured that NAT Loopback is set accordingly.
>>
>> 2.I?ve given the machine a static IP within my network.
>>
>> 3.I?ve experimented with changing the External IP Address from a
>> numeric IP such as 192.168.1.xx to a domain name such as
> example.dyndns.org.
>> 4.I?ve moved the machine?s static IP to the DMZ as I had seen
>> suggested in a forum post (forget the forum.)
>>
>> 5.I?ve double checked to be sure the firewall isn?t blocking the ports ( I
> even tried this with firewall turned off).
>> 6.I?ve successfully logged into the region via another pc on my
>> network using multiple different viewers so it is clearly something not
> resolving the ip for viewers externally.
>> These steps are all producing the same result.
>>
>> Is there a file that perhaps I can look at i.e. viewer log, etc that might
> shed light on this as well?
>> Thanks.
>>
>>
>>
>> _______________________________________________
>> Opensim-users mailing list
>> [hidden email]
>> https://lists.berlios.de/mailman/listinfo/opensim-users
>>
>
> --
> Justin Clark-Casey (justincc)
> OSVW Consulting
> http://justincc.org
> http://twitter.com/justincc
>
>
> ------------------------------
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>
> End of Opensim-users Digest, Vol 64, Issue 18
> *********************************************
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>

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Re: viewer hanging up at region handshake

Fleep Tuque
In reply to this post by emperorstarfinder
Hi Emperor, 

The key thing to note is that Opensim resolves the DNS of your region server locally, no matter what IP/hostname address is configured in your regions.ini file.  The thread I linked goes into great detail about why that is:  http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html

In the case of my home network, I followed all of the troubleshooting steps, too, did everything you have done, and it still just would not work until I ponied up to pay my ISP for a static IP address that I could use for both internal and external connections.  That resolved all my problems.

If you are 100% sure that the NAT loopback is working, 100% sure that you've checked that UDP packets are getting through (with the portforward.com tool), and 100% sure that your firewall and virus protection software aren't blocking things, then that would be my recommendation - get a static IP address from your ISP.

The networking piece is the single hardest part of setting up an Opensim grid.  Once you solve this problem, everything else will seem like a cakewalk in comparison.

Best of luck,

- Chris/Fleep


Chris M. Collins (SL/OS: Fleep Tuque)
Center for Simulations & Virtual Environments Research (UCSIM)
UCIT Instructional & Research Computing
University of Cincinnati
406A Zimmer Hall
315 College Drive
PO BOX 210088
Cincinnati, OH 45221-0088
(513) 556-3018

http://ucsim.uc.edu


On Thu, Dec 13, 2012 at 7:10 PM, Emperor Starfinder <[hidden email]> wrote:

Thanks for the information. 

 

I’ve tried the following:

 

1.       I ensured that NAT Loopback is set accordingly.

2.       I’ve given the machine a static IP within my network.

3.       I’ve experimented with changing the External IP Address from a numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.

4.       I’ve moved the machine’s static IP to the DMZ as I had seen suggested in a forum post (forget the forum.)

5.       I’ve double checked to be sure the firewall isn’t blocking the ports ( I even tried this with firewall turned off).

6.       I’ve successfully logged into the region via another pc on my network using multiple different viewers so it is clearly something not resolving the ip for viewers externally.

 

These steps are all producing the same result.

 

Is there a file that perhaps I can look at i.e. viewer log, etc that might shed light on this as well?

 

Thanks.


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Re: viewer hanging up at region handshake

GarminKawaguichi
In reply to this post by emperorstarfinder
dyndns.org does not work properly with all the personal networks. It is
best to use your internal and external DNS in the file REGION.INI.

As has been said above, set your ports correctly, eg with port 9000 for
the simulator and the numerical sequence for regions (9001, 9002, 9003
...) it is preferable to set the port range 9000 to 9050 in both TCP AND
UDP.

In REGION.INI file, use an internal address (192.168.1.50 as you said)
to InternalPort and an external address (as said Justin and you can find
it with http://www.mon-ip.com/) for ExternalHostname. Which gives us ...

[reg1]
RegionUUID = "11111111-2222-3333-4444-555555555500"
Location = "5000,4997"
InternalAddress = 192.168.1.50
InternalPort = 9001
AllowAlternatePorts = False
ExternalHostName = "82.236.xxx.yyy"
MasterAvatarFirstName = First Name
MasterAvatarLastName = Last Name
MaxPrims = 15000
RegionType = "Mainland"


[reg2]
RegionUUID = "11111111-2222-3333-4444-555555555501"
Location = "5000,4998"
InternalAddress = 192.168.1.50
InternalPort = 9002
AllowAlternatePorts = False
ExternalHostName = "82.236.xxx.yyy"
MasterAvatarFirstName = First Name
MasterAvatarLastName = Last Name
MaxPrims = 15000
RegionType = "Mainland"

etc...etc...

GCI

Le 14/12/2012 12:47, Emperor Starfinder a écrit :
> when I changed it from 192.168.1.50 to example.dyndns.org I was not even
> able to log in from another machine on my network

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Re: viewer hanging up at region handshake

R.Gunther
I see a problem here, InternalAddress is set to  192.168.1.50 thats
almost never good. Betetr is to set InternalAddress = 0.0.0.0 so it
listen to everything.


On 2012-12-14 14:31, GarminKawaguichi wrote:

> dyndns.org does not work properly with all the personal networks. It
> is best to use your internal and external DNS in the file REGION.INI.
>
> As has been said above, set your ports correctly, eg with port 9000
> for the simulator and the numerical sequence for regions (9001, 9002,
> 9003 ...) it is preferable to set the port range 9000 to 9050 in both
> TCP AND UDP.
>
> In REGION.INI file, use an internal address (192.168.1.50 as you said)
> to InternalPort and an external address (as said Justin and you can
> find it with http://www.mon-ip.com/) for ExternalHostname. Which gives
> us ...
>
> [reg1]
> RegionUUID = "11111111-2222-3333-4444-555555555500"
> Location = "5000,4997"
> InternalAddress = 192.168.1.50
> InternalPort = 9001
> AllowAlternatePorts = False
> ExternalHostName = "82.236.xxx.yyy"
> MasterAvatarFirstName = First Name
> MasterAvatarLastName = Last Name
> MaxPrims = 15000
> RegionType = "Mainland"

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Re: viewer hanging up at region handshake

emperorstarfinder
In reply to this post by emperorstarfinder
I currently have the Internal IP Address in the regions ini files set to
0.0.0.0 this seems to resolve back to the systemip of the machine itself
i.e. 127.0.0.1 (For windows I don't remember what it is for linux)

Also the router is the Linksys WRT54G so if I were to change the External IP
to the IP address given by the isp is that likely to work?

And as Justin indicated and in doing a little research the opensim wiki
indicates that FDQN doesn't work in terms of NAT Loopback for people
connecting from inside the local network but would for those connecting from
outside the network.  I had tested this and even that doesn't work.

I will test the suggestion of the InternalIP of 192.168.1.50 see if that
works.


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   1. Re: viewer hanging up at region handshake (Emperor Starfinder)
   2. Re: viewer hanging up at region handshake (Justin Clark-Casey)


----------------------------------------------------------------------

Message: 1
Date: Thu, 13 Dec 2012 19:10:13 -0500
From: "Emperor Starfinder" <[hidden email]>
To: <[hidden email]>
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <000501cdd98f$63a79450$2af6bcf0$@secondgalaxy.com>
Content-Type: text/plain; charset="us-ascii"

Thanks for the information.  

 

I've tried the following:

 

1.       I ensured that NAT Loopback is set accordingly.

2.       I've given the machine a static IP within my network.

3.       I've experimented with changing the External IP Address from a
numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.

4.       I've moved the machine's static IP to the DMZ as I had seen
suggested in a forum post (forget the forum.)

5.       I've double checked to be sure the firewall isn't blocking the
ports ( I even tried this with firewall turned off).

6.       I've successfully logged into the region via another pc on my
network using multiple different viewers so it is clearly something not
resolving the ip for viewers externally.

 

These steps are all producing the same result.

 

Is there a file that perhaps I can look at i.e. viewer log, etc that might
shed light on this as well?

 

Thanks.

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Message: 2
Date: Fri, 14 Dec 2012 01:14:53 +0000
From: Justin Clark-Casey <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=windows-1252; format=flowed

Have you tried changing your external IP to the numeric external IP?  I hear
there are problems with using FQDNs in ExternalHostNames though I keep
forgetting the details.

As for the viewer log, that's a good point.  In a sample connection I have

2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData for
192.168.1.7

as the first entry for the simulator's ip address, though I don't know if
that's only printed out on a successful circuit established with the
simulator or not.

On 14/12/12 00:10, Emperor Starfinder wrote:

> Thanks for the information.
>
> I?ve tried the following:
>
> 1.I ensured that NAT Loopback is set accordingly.
>
> 2.I?ve given the machine a static IP within my network.
>
> 3.I?ve experimented with changing the External IP Address from a
> numeric IP such as 192.168.1.xx to a domain name such as
example.dyndns.org.
>
> 4.I?ve moved the machine?s static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)
>
> 5.I?ve double checked to be sure the firewall isn?t blocking the ports ( I
even tried this with firewall turned off).
>
> 6.I?ve successfully logged into the region via another pc on my
> network using multiple different viewers so it is clearly something not
resolving the ip for viewers externally.
>
> These steps are all producing the same result.
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that might
shed light on this as well?

>
> Thanks.
>
>
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>


--
Justin Clark-Casey (justincc)
OSVW Consulting
http://justincc.org
http://twitter.com/justincc


------------------------------

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Re: viewer hanging up at region handshake

emperorstarfinder
In reply to this post by emperorstarfinder
Okay,

The good news here is I fixed the problem using the suggestions from all
here.  Ill provide a couple of notes just in case others have this problem
in the future.

In the Regions.ini files for each region we see this:

[Example Region 1]
RegionUUID = f8ef2872-0a80-42a4-b5b5-b6d296bdebed
Location = 1000,1000
InternalAddress = 0.0.0.0
InternalPort = 9000
AllowAlternatePorts = False
ExternalHostName = SYSTEMIP

This is the standard way opensim does the initial region configuration.  The
reason why people have a hard time getting past the region handshake even
with the NAT Loopback is here:

InternalAddress = 0.0.0.0

The reason is this does not designate what the actual machine's internal IP
is i.e. 127.0.0.1.  So if you are connected to a router no matter the router
it will likely not work.  You need to set the machine's IP address to static
on the machine itself as part of your NAT Loopback step. Then change the
region config file like this:

From:

InternalAddress = 0.0.0.0

To:

InternalAddress = 192.168.1.xx

The external IP Address should be the IP Address assigned by your ISP or if
using a domain name from dyndns.org that address.  This fixes the problem as
this binds the correct machine IP address in the simulator.  When I have
time I will go through the source code perhaps and figure out why its like
this.  I do hope this helps.

And I do agree with Chris/ Fleep I will be getting a static IP soon.

Emperor

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Today's Topics:

   1. Re: viewer hanging up at region handshake (Emperor Starfinder)
   2. Re: viewer hanging up at region handshake (R.Gunther)
   3. Re: viewer hanging up at region handshake (Fleep Tuque)
   4. Re: viewer hanging up at region handshake (GarminKawaguichi)
   5. Re: viewer hanging up at region handshake (R.Gunther)


----------------------------------------------------------------------

Message: 1
Date: Fri, 14 Dec 2012 06:47:26 -0500
From: "Emperor Starfinder" <[hidden email]>
To: <[hidden email]>
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <000301cdd9f0$ca7eabd0$5f7c0370$@secondgalaxy.com>
Content-Type: text/plain; charset="us-ascii"

Yes I actually did try that.  The login is successful it just hangs at
region hand shake.  But its not giving me any error reason either in the
opensim log or the robust log as to whats causing the hangup.  I currently
am using 192.168.1.50 which for kicks I did try using example.dyndns.org and
when I changed it from 192.168.1.50 to example.dyndns.org I was not even
able to log in from another machine on my network.  Ive now reproduced this
on Imprudence, Firestorm, Phoenix, Hippo Viewer, etc.

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of
[hidden email]
Sent: Friday, December 14, 2012 6:00 AM
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Subject: Opensim-users Digest, Vol 64, Issue 18

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Today's Topics:

   1. Re: viewer hanging up at region handshake (Emperor Starfinder)
   2. Re: viewer hanging up at region handshake (Justin Clark-Casey)


----------------------------------------------------------------------

Message: 1
Date: Thu, 13 Dec 2012 19:10:13 -0500
From: "Emperor Starfinder" <[hidden email]>
To: <[hidden email]>
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <000501cdd98f$63a79450$2af6bcf0$@secondgalaxy.com>
Content-Type: text/plain; charset="us-ascii"

Thanks for the information.  

 

I've tried the following:

 

1.       I ensured that NAT Loopback is set accordingly.

2.       I've given the machine a static IP within my network.

3.       I've experimented with changing the External IP Address from a
numeric IP such as 192.168.1.xx to a domain name such as example.dyndns.org.

4.       I've moved the machine's static IP to the DMZ as I had seen
suggested in a forum post (forget the forum.)

5.       I've double checked to be sure the firewall isn't blocking the
ports ( I even tried this with firewall turned off).

6.       I've successfully logged into the region via another pc on my
network using multiple different viewers so it is clearly something not
resolving the ip for viewers externally.

 

These steps are all producing the same result.

 

Is there a file that perhaps I can look at i.e. viewer log, etc that might
shed light on this as well?

 

Thanks.

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Message: 2
Date: Fri, 14 Dec 2012 01:14:53 +0000
From: Justin Clark-Casey <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=windows-1252; format=flowed

Have you tried changing your external IP to the numeric external IP?  I hear
there are problems with using FQDNs in ExternalHostNames though I keep
forgetting the details.

As for the viewer log, that's a good point.  In a sample connection I have

2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData for
192.168.1.7

as the first entry for the simulator's ip address, though I don't know if
that's only printed out on a successful circuit established with the
simulator or not.

On 14/12/12 00:10, Emperor Starfinder wrote:

> Thanks for the information.
>
> I?ve tried the following:
>
> 1.I ensured that NAT Loopback is set accordingly.
>
> 2.I?ve given the machine a static IP within my network.
>
> 3.I?ve experimented with changing the External IP Address from a
> numeric IP such as 192.168.1.xx to a domain name such as
example.dyndns.org.
>
> 4.I?ve moved the machine?s static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)
>
> 5.I?ve double checked to be sure the firewall isn?t blocking the ports
> ( I
even tried this with firewall turned off).
>
> 6.I?ve successfully logged into the region via another pc on my
> network using multiple different viewers so it is clearly something
> not
resolving the ip for viewers externally.
>
> These steps are all producing the same result.
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that
> might
shed light on this as well?

>
> Thanks.
>
>
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>


--
Justin Clark-Casey (justincc)
OSVW Consulting
http://justincc.org
http://twitter.com/justincc


------------------------------

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------------------------------

Message: 2
Date: Fri, 14 Dec 2012 14:04:46 +0100
From: "R.Gunther" <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

If you have added your external ip in the region.ini file and you cannot
login local but others can from the internet you have the loopback problem.
btw i would try just you external ip number first instead of dyndns.
also make sure you have forwarded UDP ports to, not only TCP.

On 2012-12-14 12:47, Emperor Starfinder wrote:
> Yes I actually did try that.  The login is successful it just hangs at
> region hand shake.  But its not giving me any error reason either in
> the opensim log or the robust log as to whats causing the hangup.  I
> currently am using 192.168.1.50 which for kicks I did try using
> example.dyndns.org and when I changed it from 192.168.1.50 to
> example.dyndns.org I was not even able to log in from another machine
> on my network.  Ive now reproduced this on Imprudence, Firestorm, Phoenix,
Hippo Viewer, etc.

>
> -----Original Message-----
> From: [hidden email]
> [mailto:[hidden email]] On Behalf Of
> [hidden email]
> Sent: Friday, December 14, 2012 6:00 AM
> To: [hidden email]
> Subject: Opensim-users Digest, Vol 64, Issue 18
>
> Send Opensim-users mailing list submissions to
> [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.berlios.de/mailman/listinfo/opensim-users
> or, via email, send a message with subject or body 'help' to
> [hidden email]
>
> You can reach the person managing the list at
> [hidden email]
>
> When replying, please edit your Subject line so it is more specific
> than
> "Re: Contents of Opensim-users digest..."
>
>
> Today's Topics:
>
>     1. Re: viewer hanging up at region handshake (Emperor Starfinder)
>     2. Re: viewer hanging up at region handshake (Justin Clark-Casey)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 13 Dec 2012 19:10:13 -0500
> From: "Emperor Starfinder" <[hidden email]>
> To: <[hidden email]>
> Subject: Re: [Opensim-users] viewer hanging up at region handshake
> Message-ID: <000501cdd98f$63a79450$2af6bcf0$@secondgalaxy.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Thanks for the information.
>
>  
>
> I've tried the following:
>
>  
>
> 1.       I ensured that NAT Loopback is set accordingly.
>
> 2.       I've given the machine a static IP within my network.
>
> 3.       I've experimented with changing the External IP Address from a
> numeric IP such as 192.168.1.xx to a domain name such as
example.dyndns.org.

>
> 4.       I've moved the machine's static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)
>
> 5.       I've double checked to be sure the firewall isn't blocking the
> ports ( I even tried this with firewall turned off).
>
> 6.       I've successfully logged into the region via another pc on my
> network using multiple different viewers so it is clearly something
> not resolving the ip for viewers externally.
>
>  
>
> These steps are all producing the same result.
>
>  
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that
> might shed light on this as well?
>
>  
>
> Thanks.
>
> -------------- next part -------------- An HTML attachment was
> scrubbed...
> URL:
> <https://lists.berlios.de/pipermail/opensim-users/attachments/20121213
> /9de82
> 0b5/attachment-0001.html>
>
> ------------------------------
>
> Message: 2
> Date: Fri, 14 Dec 2012 01:14:53 +0000
> From: Justin Clark-Casey <[hidden email]>
> To: [hidden email]
> Subject: Re: [Opensim-users] viewer hanging up at region handshake
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=windows-1252; format=flowed
>
> Have you tried changing your external IP to the numeric external IP?  
> I hear there are problems with using FQDNs in ExternalHostNames though
> I keep forgetting the details.
>
> As for the viewer log, that's a good point.  In a sample connection I
> have
>
> 2012-12-14T00:38:57Z INFO: addCircuitData: LLCircuit::addCircuitData
> for
> 192.168.1.7
>
> as the first entry for the simulator's ip address, though I don't know
> if that's only printed out on a successful circuit established with
> the simulator or not.
>
> On 14/12/12 00:10, Emperor Starfinder wrote:
>> Thanks for the information.
>>
>> I?ve tried the following:
>>
>> 1.I ensured that NAT Loopback is set accordingly.
>>
>> 2.I?ve given the machine a static IP within my network.
>>
>> 3.I?ve experimented with changing the External IP Address from a
>> numeric IP such as 192.168.1.xx to a domain name such as
> example.dyndns.org.
>> 4.I?ve moved the machine?s static IP to the DMZ as I had seen
>> suggested in a forum post (forget the forum.)
>>
>> 5.I?ve double checked to be sure the firewall isn?t blocking the
>> ports ( I
> even tried this with firewall turned off).
>> 6.I?ve successfully logged into the region via another pc on my
>> network using multiple different viewers so it is clearly something
>> not
> resolving the ip for viewers externally.
>> These steps are all producing the same result.
>>
>> Is there a file that perhaps I can look at i.e. viewer log, etc that
>> might
> shed light on this as well?
>> Thanks.
>>
>>
>>
>> _______________________________________________
>> Opensim-users mailing list
>> [hidden email]
>> https://lists.berlios.de/mailman/listinfo/opensim-users
>>
>
> --
> Justin Clark-Casey (justincc)
> OSVW Consulting
> http://justincc.org
> http://twitter.com/justincc
>
>
> ------------------------------
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>
> End of Opensim-users Digest, Vol 64, Issue 18
> *********************************************
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>



------------------------------

Message: 3
Date: Fri, 14 Dec 2012 08:27:03 -0500
From: Fleep Tuque <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID:
        <[hidden email]>
Content-Type: text/plain; charset="windows-1252"

Hi Emperor,

The key thing to note is that Opensim resolves the DNS of your region server
locally, no matter what IP/hostname address is configured in your
regions.ini file.  The thread I linked goes into great detail about why that
is:
http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223
654.html

In the case of my home network, I followed all of the troubleshooting steps,
too, did everything you have done, and it still just would not work until I
ponied up to pay my ISP for a static IP address that I could use for both
internal and external connections.  That resolved all my problems.

If you are 100% sure that the NAT loopback is working, 100% sure that you've
checked that UDP packets are getting through (with the portforward.com
tool), and 100% sure that your firewall and virus protection software aren't
blocking things, then that would be my recommendation - get a static IP
address from your ISP.

The networking piece is the single hardest part of setting up an Opensim
grid.  Once you solve this problem, everything else will seem like a
cakewalk in comparison.

Best of luck,

- Chris/Fleep


Chris M. Collins (SL/OS: Fleep Tuque)
Center for Simulations & Virtual Environments Research (UCSIM) UCIT
Instructional & Research Computing University of Cincinnati 406A Zimmer Hall
315 College Drive
PO BOX 210088
Cincinnati, OH 45221-0088
[hidden email]
(513) 556-3018

http://ucsim.uc.edu


On Thu, Dec 13, 2012 at 7:10 PM, Emperor Starfinder <
[hidden email]> wrote:

> Thanks for the information.  ****
>
> ** **
>
> I?ve tried the following:****
>
> ** **
>
> **1.       **I ensured that NAT Loopback is set accordingly.****
>
> **2.       **I?ve given the machine a static IP within my network.****
>
> **3.       **I?ve experimented with changing the External IP Address from
> a numeric IP such as 192.168.1.xx to a domain name such as
> example.dyndns.org.****
>
> **4.       **I?ve moved the machine?s static IP to the DMZ as I had seen
> suggested in a forum post (forget the forum.)****
>
> **5.       **I?ve double checked to be sure the firewall isn?t blocking
> the ports ( I even tried this with firewall turned off).****
>
> **6.       **I?ve successfully logged into the region via another pc on
> my network using multiple different viewers so it is clearly something
> not resolving the ip for viewers externally.****
>
> ** **
>
> These steps are all producing the same result.****
>
> ** **
>
> Is there a file that perhaps I can look at i.e. viewer log, etc that
> might shed light on this as well?****
>
> ** **
>
> Thanks.****
>
> _______________________________________________
> Opensim-users mailing list
> [hidden email]
> https://lists.berlios.de/mailman/listinfo/opensim-users
>
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Message: 4
Date: Fri, 14 Dec 2012 14:31:47 +0100
From: GarminKawaguichi <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

dyndns.org does not work properly with all the personal networks. It is best
to use your internal and external DNS in the file REGION.INI.

As has been said above, set your ports correctly, eg with port 9000 for the
simulator and the numerical sequence for regions (9001, 9002, 9003
...) it is preferable to set the port range 9000 to 9050 in both TCP AND
UDP.

In REGION.INI file, use an internal address (192.168.1.50 as you said) to
InternalPort and an external address (as said Justin and you can find it
with http://www.mon-ip.com/) for ExternalHostname. Which gives us ...

[reg1]
RegionUUID = "11111111-2222-3333-4444-555555555500"
Location = "5000,4997"
InternalAddress = 192.168.1.50
InternalPort = 9001
AllowAlternatePorts = False
ExternalHostName = "82.236.xxx.yyy"
MasterAvatarFirstName = First Name
MasterAvatarLastName = Last Name
MaxPrims = 15000
RegionType = "Mainland"


[reg2]
RegionUUID = "11111111-2222-3333-4444-555555555501"
Location = "5000,4998"
InternalAddress = 192.168.1.50
InternalPort = 9002
AllowAlternatePorts = False
ExternalHostName = "82.236.xxx.yyy"
MasterAvatarFirstName = First Name
MasterAvatarLastName = Last Name
MaxPrims = 15000
RegionType = "Mainland"

etc...etc...

GCI

Le 14/12/2012 12:47, Emperor Starfinder a ?crit :
> when I changed it from 192.168.1.50 to example.dyndns.org I was not
> even able to log in from another machine on my network



------------------------------

Message: 5
Date: Fri, 14 Dec 2012 14:59:55 +0100
From: "R.Gunther" <[hidden email]>
To: [hidden email]
Subject: Re: [Opensim-users] viewer hanging up at region handshake
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

I see a problem here, InternalAddress is set to  192.168.1.50 thats almost
never good. Betetr is to set InternalAddress = 0.0.0.0 so it listen to
everything.


On 2012-12-14 14:31, GarminKawaguichi wrote:

> dyndns.org does not work properly with all the personal networks. It
> is best to use your internal and external DNS in the file REGION.INI.
>
> As has been said above, set your ports correctly, eg with port 9000
> for the simulator and the numerical sequence for regions (9001, 9002,
> 9003 ...) it is preferable to set the port range 9000 to 9050 in both
> TCP AND UDP.
>
> In REGION.INI file, use an internal address (192.168.1.50 as you said)
> to InternalPort and an external address (as said Justin and you can
> find it with http://www.mon-ip.com/) for ExternalHostname. Which gives
> us ...
>
> [reg1]
> RegionUUID = "11111111-2222-3333-4444-555555555500"
> Location = "5000,4997"
> InternalAddress = 192.168.1.50
> InternalPort = 9001
> AllowAlternatePorts = False
> ExternalHostName = "82.236.xxx.yyy"
> MasterAvatarFirstName = First Name
> MasterAvatarLastName = Last Name
> MaxPrims = 15000
> RegionType = "Mainland"



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